The Homeless Services Training Resource System (HSTRS) supports the mission of the New York State Office of Temporary and Disability Assistance (OTDA), which is to help vulnerable New Yorkers meet their essential needs and advance economically by providing opportunities for stable employment, housing, and nutrition. This project provides training for homeless shelter staff and supportive housing programs for homeless adults and families, as well as for governmental entities who are serving these populations. It also offers training for staff that plan, manage, or provide direct service in programs that serve individuals and families who are at risk of homelessness. This project aims to build core competencies for homeless shelter staff that contribute to the standardization of service delivery and promote consistency in the application of policies which promote housing stability. Programming developed in this project contributes to improved service delivery, reduced staff turnover, and better outcomes for unhoused individuals and families. 

The Homeless Services Training Resource System (HSTRS) funded by the New York State Office of Temporary and Disability Assistance (OTDA) and housed at the Silberman School of Social Work at Hunter College, provides year-round in-person training courses on a variety of topics for homeless shelter staff and other homelessness service providers.  Training courses are provided both in NYC and in various communities around New York State, with most NYC-based courses conducted at the Silberman School of Social Work.