The Homeless Services Training Resource System funded by the New York State Office of Temporary and Disability Assistance (OTDA) and housed at the Silberman School of Social Work at Hunter College, provides free year-round training courses on a variety of topics for homeless shelter staff and other homelessness service providers in New York City. Most training courses are currently conducted virtually and instructor-led using the Webex platform.  The Homeless Services Training Resource System also offers select in-person training Silberman School of Social Work, 2180 Third Avenue, New York, NY. 

• These virtual trainings are held on half-days from 10am–12pm or 12:30pm, 1pm-3pm or 3:30pm and on full days from 10am-3pm (4 hour Day with 1 hour lunch break).  
• Training classes are instructor-led, interactive webinars for staff to increase their professional knowledge and enhance their skillset to foster a sense of empathy and compassion for individuals/families living with housing insecurity.    

All trainings are open to homeless shelter staff at all levels and roles including  direct service, front-line workers, supervisory and management staff.  

To enroll in our Webex trainings for this month, please contact
Ronda McKenzie at Ronda.McKenzie@Hunter.cuny.edu

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2025 NYC TRAINING CALENDAR

Update and Revised as of 09/30/2025